Improve customer contact, optimize customer service

Improving customer contact via your website and marketing ensures that your visitors return more often. If customer service improves, the value per customer increases and your company makes more turnover. Selling to existing customers is much easier than to new customers. Warm customers already have an experience.
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More return from leads and customers

By improving customer contact and customer service options, customers will return more often and your company's turnover will increase.

I can implement various contact options in your website and partially automate contact with existing customers. This will ensure that customers return to you more often and leads via your marketing will become customers more quickly.

Would you like to make an appointment without obligation?

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Benefits of better customer contact

Better customer contact ensures that people become more attached to the entrepreneur and his or her company. The chance that a potential customer (lead) is convinced to become a customer increases as a result.

In addition, existing customers will return to you more often, which means that your company generates more turnover from the existing customer base.

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My approach to outsourcing customer contact implementation

I work with my clients in periods of 6 months. My working method is largely based on facts and figures.

For customer contact I mainly use ActiveCampaign. This is a CRM package (customer relationship manager). With this, emails can be sent, live chat can be implemented and a sales process can be set up.

I would like to schedule a meeting for this.

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  • 1. Growth Chat

    A no-obligation 1 to 2 hour introduction meeting on location, via Skype or by telephone.

  • 2. Strategy

    Do we click? Then we make a strategic plan. Figures and facts are spoken and recorded.

  • 3. Run and optimize

    The campaigns are set up and optimized weekly. The goals from step 2 are the starting point.

Customer contact services

Customer service coaching

Good customer service will give your business fans.

Automate customer contact

Customer relationship management is used to maintain customer contact.

Automate email marketing

Automatisch e-mails sturen o.b.v. surf- en aankoopgedrag.

Social media marketing

Automatically send emails based on browsing and purchasing behavior.

 
 

Do you want to improve customer contact?

Optimizing customer contact is possible with a low budget, my minimum management fee is € 180,- per month, plus the costs for ActiveCampaign. Are you interested? Feel free to contact me for a personal conversation.

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We can highly recommend Menno to everyone (not all at once of course, he also has to make some time for us).Ronald Bloemhof, E-Smokey.nl
It is nice to work with Menno. He works fast and has the necessary knowledge in the field of WordPressAlex van Ginneken